When I contemplated opening my own Jobber store, I had to research Automotive Distribution Networks and choose the one that fit my standards and needs the best. I had dealt with Bestbuy as a previous customer and found that the people within that organization were always willing to listen and offer their assistance wherever possible. Since becoming a shareholder, my decision to partner with Bestbuy has proven to be the right choice.
Not only do they listen, and implement changes based on their shareholders’ feedback, but they make you feel like you are an important member of their team, not just a number. Shareholder meetings are held twice a year, to give us the opportunity to meet face to face with head office and suppliers and make some very important business decisions that benefit the organization and the independent store owners.
Bestbuy continues to implement changes based on shareholder experience, which has allowed me to offer an exceptional service to my customers.
Ameen Suleman, Ameen’s Auto Parts
Bestbuy continues to implement changes based on shareholder experience, which has allowed me to offer an exceptional service to my customers. I receive my replenishment of inventory orders before my store opens at 8 AM, Monday to Friday at an extremely competitive freight rate. Their program is built to support the independent businessman, not corporate stores. This has become even more evident through the continuous improvements I have experienced with customer retention and Earn Back Incentive programs.
Change is not an easy thing to accept for any of us. Fear, questions, concerns, failure, are what went through my mind when I had to decide who my parts supplier was going to be. Jorn Lawson, Bestbuy’s Business Development Manager in Alberta, helped me mitigate these emotions. The countless hours he spent reviewing everything I needed to know allowed me to focus on my customers and not be overwhelmed with the actual operations.